FQA
Q:What payment methods do you accept?
A:You can purchase on our website using a debit, credit card, net banking or UPI. Additionally, we support Paypal, Apple Pay, Google Pay, Paytm, and other wallets. You can choose these payment methods at checkout.
Q:Do you accept returns?
A:Yes, we do accept returns subject to fulfilment of the following conditions: - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have its original packaging with all the tags etc. - The return or exchange request is made within 7 days of delivery. To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible.
Q:Can I exchange an item?
A:We do accept exchanges and they follow the same conditions as returns. - The item must have been sold on our online store - The item shouldn't have been used in any way - The item should have in its original packaging with all the tags etc. - The return or exchange request is made within 30 days of delivery To request an exchange, please submit your request via "contact us" form. A member of our support staff shall respond as soon as possible.
Q:Where do you ship?
A:We currently ship in the United-States, We also support shipping in other countries For shipping outside of these countries, please contact us:jasondesign2013@gmail.com
Q:How long will it take to ship my order?
A:Normally, once you've placed your order, it will takes 24 to 48 hours to process and ready to ship.Usually arrives at the destination within 4-7 days. At present, due to uncontrollable factors caused by the epidemic, the delivery time may be delayed.
Q:How do I track the progress of an order?
A:Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.